New: the Caring Hands vehicle tracker + dashcam is coming soon

Dispatched fast.
Proven on every call.

The dispatch app and operations website built by a funeral transport company and run on every one of our calls. Answer faster, bill every mile and keep your whole team on the same page.

Trusted by partners across the industry
The Caring Hands platform

From first call to final invoice.

Enter a call once. It shows up on your driver's phone, tracks itself while they work, and turns into an invoice, a pay stub and a report.

admin.caringhandspartners.com/dashboard
Caring Hands
Dispatch
Calls
Billing
Drivers
Vehicles
Payroll
Bank
Reports
Settings
Today's operationsLive · updated just now
Calls today7 +2
Avg response9 min
Drivers on duty4
Ready to invoice$2,940

Live fleet 3 vans moving

Active calls View all

Removal · J. DoeHospital → Funeral home
En route
Transfer · M. SmithResidence → Chapel
Assigned
Removal · R. LeeNursing home → Crematory
Delivered
VA transfer · A. BrownMedical center → Cemetery
Delivered
One platform

Everything a call touches, connected.

Dispatch, tracking, timing, billing, pay, fleet and books share the same records, so nobody types anything twice.

Dispatch

Paste or snap the dispatch sheet and AI fills in the call. Assign a driver and they're notified on their phone at once.

App + Website

Live tracking

See every van on the map while it's on a call, with arrival and departure picked up automatically at each address.

App + Website

Automatic timing

Response time, time to pickup and wait time are recorded from GPS without anyone pressing a button.

App

Invoicing

Every completed call becomes an invoice line with each funeral home's own rates, mileage and wait time already added.

App + Website

Driver pay & payroll

Pay is worked out per call, so drivers see their earnings as they go and payroll runs from the same records.

App + Website

Fleet & fuel

Vehicles, odometer photos and service history, with fuel card spending pulled in and matched to each van. Plug-in tracker and dashcam coming soon.

App + Website

Bank & books

Connect your business bank through Plaid. Payments and expenses are categorised and matched to invoices.

Website

Reports

Weekly operations reports with call volume, response times and revenue by client, sent to you automatically.

Website

Client portal

Funeral homes log in to see the status of their calls and their invoices, so they don't have to ring you.

App + Website
Dispatch & tracking

From phone call to on the road in under a minute.

Your driver gets the call on their phone with the pickup, the destination, the paperwork and one tap to navigate. You see them move.

  • AI call entry. Paste a text or photograph the dispatch sheet. Names, addresses and instructions are filled in for you.
  • Instant notification. Assigned drivers get a push alert, and calls can be snoozed or scheduled for later.
  • Hands-free status. Arrivals and departures are detected by GPS at each address, so drivers can focus on the family.
See a demo
Automatic timing

Know your response time on every call.

The clock starts the moment you send the call and stops when the van leaves. Pickup and wait times are measured the same way, from the phone's location.

  • Response time. From call sent to the driver physically leaving where they were.
  • Wait time, billed. Time on site past the client's free window is added to the invoice automatically.
  • Proof for clients. Timestamps for every step, ready when a funeral home or agency asks.
See a demo
Billing & pay

Invoices that write themselves.

When a call is delivered, its charges are already worked out with that client's rates. Review the week, approve, and send.

  • Per-client pricing. Flat fees, included miles, mileage rates and volume discounts set for each funeral home.
  • Every charge on the line. Mileage, wait time and extras each appear under the decedent's name, so nothing is missed.
  • Driver pay from the same call. Drivers see what each call paid; payroll is ready when the invoice is.
See a demo
Approved
Caring Hands
Invoice · Week of Oct 19
J. DoeRemoval · flat fee
$240.00
Mileage18 mi over included × $2.00
$36.00
A. BrownVA transfer · flat fee
$240.00
Mileage15 mi over included × $2.00
$30.00
Wait time16 min past free window
$30.00
Total due$576.00
Coming soon
Vehicle tracker + dashcam

One plug-in device. Every van on the record.

A camera that plugs straight into the van's OBD port. It powers itself from the van and reads the engine, so you get live location, fuel and a dashcam with no wiring and no extra app.

  • Live GPS from the van. Every van shows on the map, even when the driver's phone is off or left behind.
  • Fuel and engine data. Fuel level, fuel used per call, idle time, odometer and check-engine codes, matched to your fuel card spend.
  • Dashcam clips. Hard braking and impacts save a video clip to the call automatically, for insurance and peace of mind.
Join the waitlist
InstallPlugs into the OBD-II port under the dash. No wiring, no mechanic.
LocationBuilt-in GPS and cellular, so it reports even when no phone is in the van.
Vehicle dataFuel, odometer, speed, idling and engine fault codes.
CameraRoad-facing dashcam with event clips saved to the call.
Two products, one system

An app for the road. A website for the office.

Both run on the same live data, so a change in one shows up in the other instantly.

Web dashboard

Caring Hands Admin

For owners, managers and the back office.

  • Live dispatch board and fleet map
  • Billing, invoices and client pricing
  • Payroll and driver management
  • Bank connections and bookkeeping
  • Weekly reports and analytics
  • Several businesses under one login
Security

Built for confidential work.

Decedent and family information deserves care. Every account is issued by you and sees only what that person's job needs.

01

No public sign-up

Accounts are created by your business. There is nothing for an outsider to register for.

02

Two-step sign-in

Owners and managers confirm sign-ins with a text code, and bank changes need a fresh Face ID check.

03

Role-based access

Drivers, managers, owners and clients each see their own slice of the data, checked on every request.

04

One-tap cut-off

Deactivate a team member and they're signed out of the app and website everywhere, at once.

Who it's for

Made by people who do the work.

We built this platform to run our own transport company. Now it's available to operators like you.

Removal servicesFirst calls from hospitals, homes and facilities.
Funeral homesIn-house vans and staff, with your own dispatch.
Trade embalmers & transferContract work across several funeral homes.
Government & VA contractsTimed, documented transfers with wait time billed.
“Every call we run goes through this platform. It's how we answer fast, bill every mile and keep the whole team on the same page.”
Caring Hands Partners · Pittsburgh, PA
Get started

See it running on your calls.

We'll walk you through the app and the website and set your business up with your own clients, rates and team.

Request a demo
admin@caringhandspartners.com · (412) 606-5023